Prescription Information

Billesdon Surgery recommends patients download and register with the NHS App to order their repeat medication online.

We have produced a comprehensive set up guide that covers the NHS App (for both self-identifying or linking to an existing online account) and SystmOnline. Please read this guide if you are struggling with the online service providers.

 NHS App logo  Download on the App store  Download on Google Play

 

 

   
Airmid logo Download on the App store Download on Google Play

An alternative to the NHS App is Airmid. If you would like to use this service but have not yet completed an Online Access Application form please CLICK HERE to download one. Complete the form and bring it to Billesdon or Bushby Surgery with 2 forms of ID. You will then receive your log-in details via text message, email or letter.


SystmOnline logo

If you do not have a smart phone you can create an account with SystmOnline. CLICK HERE to download an application form. Complete the form and bring it to Billesdon or Bushby Surgery with 2 forms of ID. You will then receive your log-in details via text message, email or letter.


Online Access services are available only if you have an email address or mobile number. As per our privacy policy we will not accept application forms where patients are sharing the same email address or mobile number.

Billesdon Surgery cannot help with technical queries with the SystmOnline service. Please go to: https://systmonline.tpp-uk.com/2/help/help.html for help and support.
You can also raise a support ticket at: https://systmonline.tpp-uk.com/2/SendQuery

Acceptable forms of identification are: Passport (photo ID); Drivers Licence (photo ID); Bus Pass (photo ID); Student card (photo ID); Household Bill (address ID); Bank Statement (address ID); Marriage Certificate; Birth Certificate.


 

REPEAT ORDERING

Please request your repeat prescriptions via the NHS App or other online service provider.

You can also request prescriptions by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. Requests sent to other surgery email addresses may delay your order.

 

DISPENSARY OPENING HOURS

Monday 8.30am to 6.30pm  
Tuesday 9am to 1pm (closed in the afternoon)
Wednesday 9am to 2pm  (closed in the afternoon)
Thursday 9am to 1pm (closed in the afternoon)
Friday 8.30am to 6.30pm  

 

OUT OF HOURS

If you need urgent re-supply of repeat medications when the surgery is closed please telephone 111.

Leicestershire Health Community Medicines Formulary
http://leicestershire.formulary.co.uk/

CQC

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